Our website use cookies to improve and personalize your experience and to display advertisements (if any). Our website may also include cookies from third parties like Google Adsense, Google Analytics, and Youtube. By using the website, you consent to the use of cookies.

Chinese web firms ‘bullying’ customers with data, algorithms – consumer watchdog

Chinese web firms ‘bullying’ customers with data, algorithms – consumer watchdog

CHINESE internet companies have been violating customers' rights by misusing personal data and "bullying" people into purchases and promotions, a government-backed consumer association said on Thursday. The statement from the China Consumers Association (CCA) did not name any companies, but comes as Beijing has ramped up scrutiny of technology giants, reversing a once laissez-faire approach towards its vast internet space. "Consumers are being squeezed by data algorithms and becoming the targets of technical bullying," the association said. Companies must stop using systems to scan through consumers' personal data and offer them different prices for goods based on that information, the…
Read More