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Why more and more travellers are visiting a travel agent when planning a trip

Why more and more travellers are visiting a travel agent when planning a trip

IT’S safe to say that the post-pandemic chaos that characterised the travel industry has left many travellers a little spooked. And understandably so. From staff shortages and lost luggage to cancelled flights and overbooked planes, many who went on trips in the last year or two experienced some kind of disruption or delay. As such, the 2024 traveller is a far more cautious planner than the pre-pandemic traveller. One side effect of this new cautionary approach is that consumers are increasingly opting to visit a travel agency before heading on holiday. Holiday seekers and business travellers alike want the assurance…
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