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Blaming poor labour conditions in Ghana’s transport sector on ride-hailing companies misses the deeper issues

Blaming poor labour conditions in Ghana’s transport sector on ride-hailing companies misses the deeper issues

RIDE-HAILING services like Uber and Lyft have become ubiquitous in many parts of the world over the past decade. Criticism of their business model has also become commonplace: ride-hailing companies are frequently accused of destroying traditional taxi businesses, undermining wages, and creating the digital equivalent of sweatshops. Though many of the complaints have emanated from wealthier countries in the West, there are growing concerns that such companies’ African operations are not above reproach. From Abuja to Cape Town, Cairo to Nairobi, researchers are documenting the precarious conditions in which drivers operate. Authors FESTIVAL GODWIN BOATENG, Postdoctoral Research Fellow, Centre for…
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