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Meta urged to boost Africa content moderation as contractor quits

Meta urged to boost Africa content moderation as contractor quits

NITA BHALLA RIGHTS groups are calling on Meta Platforms to seize the opportunity to improve its content moderation in Africa after its main third-party contractor in the region said it would no longer screen harmful posts for the social media giant. Kenya-based outsourcing firm Sama said on January 10 it would no longer provide content moderation services for the owner of Facebook, WhatsApp and Instagram in March as it moves to concentrate on data labelling work. Sama said it would be laying off 3% of its staff - about 200 employees - to streamline its operations and boost efficiency. It…
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The role of media in a Kenyan election: what you should know

The role of media in a Kenyan election: what you should know

TRADITIONALLY, political debates have been shaped by mainstream media. Kenya’s mainstream media, however, remain strongly wedded to factional ethnic and class interests. This has undermined their capacity to facilitate fair and open debate, most evidently during elections. Social media platforms have exploited this trust deficit, acting as important alternative sites for political deliberation. But they have also become powerful tools for disinformation and misinformation. Platforms like Facebook, Twitter and WhatsApp are reframing democracy and the way citizens engage and organise in digital space. Through these platforms, politicians can engage directly with voters, which is especially important for independent candidates, who…
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Facebook least trusted source of news for young Africans

Facebook least trusted source of news for young Africans

AFRICAN MIRROR REPORTER MORE than half of young Africans don’t trust Facebook or WhatsApp. A quarter has been victims of social media bullying while than others think the world would be better without social media, data from a newly-released groundbreaking survey has shown. Results from the African Youth Survey (AYS) also show that despite an increasing usage of social media, African youths are concerned about the impact of fake news “disinfodemic”. The AYS, commissioned by the South African-based Ichikowitz Family Foundation, indicates that 50% of those polled across the study also deem WhatsApp as untrustworthy. Over half believe WhatsApp, which…
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Generation COVID: In 2020, WhatsApp was a lifeline for schoolwork – and solidarity

Generation COVID: In 2020, WhatsApp was a lifeline for schoolwork – and solidarity

KIMBERLY-VIOLA HEITA My 2020 was meant to be the year I became a student radio presenter and, along with my peers, formed a new political society at the University of Namibia. Even though I got off to a great start, COVID-19 quickly put an end to it. As an unimaginable year draws to a close, its hard not to count losses and dwell on the opportunities the pandemic robbed from us young people.    But 2020 has forced us to innovate, collaborate and discover resilience we didn't know we had. As a 21-year-old political science student, I had planned to engage…
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Facebook faces U.S. lawsuits that could force sale of Instagram, WhatsApp

Facebook faces U.S. lawsuits that could force sale of Instagram, WhatsApp

DIANE BARTZ, NANDITA BOSE and KATIE PAUL FACEBOOK Inc could be forced to sell its prized assets WhatsApp and Instagram after the U.S. Federal Trade Commission and nearly every U.S. state filed lawsuits against the social media company, saying it used a "buy or bury" strategy to snap up rivals and keep smaller competitors at bay. With the filing of the twin lawsuits on Wednesday, Facebook becomes the second big tech company to face a major legal challenge this year after the U.S. Justice Department sued Alphabet Inc's Google in October, accusing the $1 trillion company of using its market…
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WhatsApp has been mining your data all along

WhatsApp has been mining your data all along

GLOBAL messaging application WhatsApp made headlines when it released a controversial privacy policy update that triggered an exodus of users to rival messaging platforms. The update to WhatsApp’s terms of service and privacy policyinformed users that they would have to agree to the new policy by 8 February 2021 to continue using the service. WhatsApp planned to share its users’ data with parent company Facebook, fuelling widespread outrage.  While many users assumed this meant Facebook wanted access to their personal messages with friends, colleagues and family members, this is not the data Facebook is after. What it wants to share…
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WhatsApp to move ahead with privacy update despite backlash

WhatsApp to move ahead with privacy update despite backlash

FACEBOOK Inc's WhatsApp said on Thursday it will go ahead with its controversial privacy policy update but will allow users to read it at "their own pace" and will also display a banner providing additional information. In January, the messaging platform informed users it was preparing a new privacy policy, under which it could share limited user data with Facebook and its group firms. It sparked a global outcry and sent users to rival apps Telegram and Signal, among others, prompting WhatsApp to delay the new policy launch to May and to clarify the update was focused on allowing users…
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‘Lifeline’ tech helps poor rural women get through India’s COVID-19 crisis

‘Lifeline’ tech helps poor rural women get through India’s COVID-19 crisis

ROLI SRIVASTAVA and ANURADHA NAGARAJ ANAJANA Lalaji Bise's precious last photograph of her husband is a picture he sent to her on WhatsApp a few days before he died from COVID-19 in a hospital in western India. Bise had to quarantine at home after her husband, a farmer, was hospitalised last month, but she was able to stay in touch with him using a smartphone given to her by a local nonprofit to help her small snack business operate during the pandemic. India's COVID-19 crisis has exposed a wide digital divide, prompting many grassroots groups to focus on connecting poorer…
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Social media restrictions lifted in Ethiopia

Social media restrictions lifted in Ethiopia

SERVICE to social media platforms Facebook, WhatsApp and Instagram has been restored in Ethiopia after they were restricted earlier on Monday, internet blockage observatory NetBlocks said. "Service to impacted online platforms in Ethiopia has been restored as of Monday mid-morning," NetBlocks said. "We continue to monitor." Earlier on Monday, the London-based watchdog had said in a tweet that network data had showed that Facebook, WhatsApp and Instagram had been restricted in Ethiopia. Its director Alp Toker told Reuters that NetBlocks observed the restrictions at six locations across Ethiopia. The head of Ethiopia's Information Network Service Agency, Shumete Gizaw, did not…
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SA moves to protect WhatsApp’s users

SA moves to protect WhatsApp’s users

SOUTH Africa's Information Regulator is seeking legal advice to get messaging platform WhatsApp to revise its privacy policy in the country to align with standards used in the European Union (EU). Earlier this year the Facebook-owned messaging app informed users that they would need to consent to new privacy policy terms, which will take effect tomorrow, or stop using the service. The update, which allows WhatsApp to collect personal data from users, has prompted a global backlash. The Regulator said that it had written to WhatsApp LLC and requested it to revise its privacy policy in South Africa to the…
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