MTN Group’s South African arm said its network availability had improved by 15% as a result of ongoing investment to ensure its mobile network operates effectively during the worst power cuts on record.
As the national power grid crumbles, leaving Africa’s most advanced economy in the dark for up to 10 hours a day, mobile operators including MTN, Vodacom, and majority state-owned Telkom are scrambling to ensure their networks stay up and running.
“It’s an ongoing battle, but one that we’re committed to winning as we fight to provide our customers with a reliable and resilient network,” MTN South Africa Chief Executive Charles Molapisi said.
With a recently announced investment of 4.5 billion rands ($233 million) to 5 billion rands into its network to keep customers connected during the power crisis, MTN has deployed more than 20,000 batteries, 5,000 rectifiers and nearly 900 diesel generators to sites across the country, it said.
To date, more than 5,000 network sites have been upgraded with either batteries, rectifier swaps, backup generators and increased security to protect them from theft and vandalism. In August alone, it upgraded 2,000 sites, MTN said.
“While there was a brief respite in the second quarter of 2023 with a reduction in load-shedding compared to the first quarter, power outages continued to pose a significant challenge to our operations,” Molapisi said.
He said theft and vandalism at network sites remained a concern, especially when criminals exploit the darkness during outages to target sites.
